TERMS & CONDITIONS

TERMS & CONDITIONS:

Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur.

No guarantee is given of the accuracy or completeness of information on these pages.

In the Terms and Conditions the following definitions apply:
“Company” means The House of Yoga (Trainings) Limited (trading as The House of Yoga).
“Customer” means any person that has purchased or made use of one of our yoga trainings, workshops or retreats.
“Premises” means any and all of the physical spaces that are occupied and part of The House of Yoga, this includes yoga studios, halls, reception area, change rooms, corridors, office, and all storage and team areas
“Yoga packages” means any item that provides the client with access to our products/services.
“Products/services or studio facilities” means any of the products/services or facilities offered to clients of the company as published on our website(s).
“Terms and Conditions” are as defined here.
“Website” means www.thehouseofyoga.co.uk or affiliated websites.
The Terms and Conditions are incorporated into the online booking system.
The Company reserves the right to vary or revoke any of the Terms and Conditions from time to time which it may consider necessary or suitable for the regulation of the governance of the business and the conduct of members. Any such changes will be published on our websites and, until revoked, are binding on members.
The Terms and Conditions shall be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.

AGE RESTRICTIONS:

If you are 16 and above you are able to attend any of our classes, workshops and programmes
Anyone under the age of 16 is unable to participate in public classes, workshops and programmes at The House of Yoga
All children under the age of 16 years are the responsibility of the accompanying adult when in Studio premises

CANCELLATION:

In the event of the Company cancelling a Retreat/Workshop/Training Programme we will refund Members all deposits and payments they have paid. We cannot however compensate Members for airfare or travel costs incurred. In the unlikely event that we must cancel a Retreat/Programme due to force majeure (including but not limited to; weather, natural disaster or political upheaval) we cannot guarantee a refund. To cover these risks, we highly recommend that Members purchase travel insurance.
Cancellation of training programme sessions due to unforeseen circumstances may occur. For Teacher Training additional dates will be added if a cancellation is necessary. The Company reserves the right to cancel classes or sessions due to unforeseen circumstances that may occur. The House of Yoga reserves the right, at its discretion, to change or modify the schedule, move classes on-line or offer usage of a different studio/location.

PERSONAL BELONGINGS:

Personal belongings are brought in training, workshop or retreat premises at the member’s risk and The House of Yoga does not accept liability for any loss or damage whatsoever to such items.
For security reasons customers are advised to keep valuables with them

FITNESS & HEALTH:

Customers are advised not to undertake strenuous physical activities without first seeking medical advice if they have concerns over their physical condition. The House of Yoga reserves the right to refuse access to any Member if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of such facilities.
Customers with the following conditions should not attend trainings, retreats or workshops: low/high blood pressure and cardiac irregularities. If there is any doubt, the Member should consult his/her doctor. Customers must notify The House of Yoga of any circumstances affecting their health which may be exacerbated through continued practicing.

SAFETY & HYGIENE:

Smoking is not allowed anywhere on the premises during a training/workshop/retreat
Customers are requested not to walk around the premises, changing rooms or showers barefoot if they have foot complaints (please wear flip flops)
Customers must use the appointed entrance to the premises when entering or leaving. Fire exits, which are clearly marked, are there in the interests of safety and Members must not interfere with these doors for any reason
In the event of a fire, customers are asked to make their way to the nearest available exit

GENERAL GUIDELINES:

Customers are required to give written notice to the Company of any change of address, email or contact number. Failing such notice, all communications shall be assumed to have been received by the Member within 5 days of mailing to the last address notified to the Company
The Company reserves the right to refuse admission to a training, retreat or workshop
A person who is not a paid customer has no rights under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any terms of a training agreement or use any of the facilities provided by the company
The Company may, if a customer so wishes, communicate with the customer by electronic mail (“email”). By providing an email address to the Company, the customer consents to receiving email communications from the Company, including notices pursuant to the Terms and Conditions. The customer also accepts any risk that email may not be a fully secure and confidential means of communication. The Company will not be liable for any loss or damage suffered as a result of communicating with a Customer in this manner

LIMITATION OF LIABILITY:

The Company cannot be held responsible for any service or equipment not being available for whatever reason. The Company reserves the right to make alterations to the types of facilities provided, without notice and in its absolute discretion and the Company shall not be liable for any loss occasioned by such alterations except insofar as loss is by law, incapable of exclusion.
It is the Customer’s responsibility to ensure that they are capable of undergoing a routine of exercises provided by any programme that they follow or class that they attend. Customers accept the risk of injury from performing exercises and are advised to consult their doctor prior to beginning any programme or class. The Company accepts no liability for loss or damage to property or injury of Customers on any Studio premises or outside the Studio except insofar as such loss, damage, or injury is by law incapable of exclusion.

PRICING OPTIONS Ts&Cs

1. All purchases are final. The House of Yoga Trainings does not offer refunds on services or products for change of mind, injury, illness, change of address or any other reason.
2. All trainings, workshops and retreats are non-transferable and may not be shared. Anyone found to be sharing will be denied entry and forfeit their place permanently.

TEACHER TRAINING

These are the boring bits that we need to honour in order to make our trainings run smoothly. Please take a moment to familiarise yourself with them. By applying for this programme you are agreeing to comply with these terms and conditions.

CERTIFICATION
Our yoga teacher certification is designed to fulfill the requirements necessary to become a Yoga Alliance (RYT) Registered Yoga Teacher. To graduate, a student must complete all of the programme curriculum that the training assigns. This will include: class participation, exams, hands-on techniques, written and practical assignments, homework, special extra credit projects, attendance and timely completion of all assignments. Students are required to make up all class hours missed, both excused and unexcused, by making arrangements with the Facilitators.

STUDENT CONDUCT
Students are required to follow all THoY rules and procedures. Students will be expected to behave in a professional manner at all times. Standards of conduct policies include, but are not limited to:
/ No sexual harassment of any type or form will be allowed
/ No substance use or abuse during THoY training hours will be accepted
/ No smoking allowed on THoY premises or during online training hours
/ No breach of confidentiality will be tolerated
/ Please be mindful to personal hygiene during the programme
/ Harassment of THoY team and peers will not be tolerated
Failure to comply with the standards of conduct policies will be handled by the Facilitator.
Failure to comply will lead to conduct warning or dismissal

LEAVES OF ABSENCE
Due to medical disability or exceptional circumstances, a leave of absence will be granted. In this event, the student will have the opportunity to join the next available training. Where applicable students may need to pay the difference for this training. Each circumstance is reviewed individually.

ATTENDANCE AND TARDINESS
One hundred percent attendance is required. Any missed hours will have to be made up before the end of the Programme. We ask that you play full out and are fully engaged throughout the training.
All classes will start on time and students are expected to be present and ready to participate at the appointed starting time. Students will not be allowed to join the session if they arrive late. Students that need to make up hours will be expected to pay a fee to join another course or to cover extra facilitation hours. If a student misses more than Two weekends, they will need to join another course to complete their 200hr certification. Students are expected to notify THoY if they intend to withdraw from the programme. Any student who fails to attend a weekend intensive without communication will be initially contacted and assumed withdrawn if this is unsuccessful.

CANCELLATION / MODIFICATION
Cancellation of classes or sessions due to unforeseen circumstances may occur. Additional dates will be added near the end of the programme if a cancellation is necessary. In light of the Coronavirus outbreak, The House of Yoga reserves the right, at its discretion, to change or modify the course schedule or to convert in person classes or programmes to an online format.

REFUNDS- IN PERSON 200 HR YTT
/ The application fee of £500 is non-refundable except in the case of a declined application
/ Due to the restrictions on numbers for in studio trainings, this programme is non refundable except in the event of extreme unexpected medical circumstances (minus application fee/deposit)
/ No refunds will be made after the programme start date

STUDENT FEEDBACK AND COMPLAINTS
We welcome feedback as we know that any feedback helps to improve not only us as individual facilitators but as a team and training programme. Complaints may be presented to the facilitators, at which time they will do their best to come to a solution that supports both sides